Business Intelligence Pilot for Virginia Natural Gas (VNG) Customer Profile - Q3 2019 – January 2020

Situation

VNG was expanding the pipeline within the service territory and wanted to better understand the economic development outlook for the commercial, industrial, military, and residential sectors.

Solution

We supported Business Intelligence with analytics that established market segmentation for the top 100 commercial customers and all 200 industrial customers. We also developed benchmarks and detailed reports on specific market segments.

Overall, the analytics provided the information needed by the Regulatory team to prepare rate cases and identify additional opportunities.